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María Dolores López Egidos, "Talking to ..." the local radio station

About 600 inquiries and complaints which have been managed in the past year and that OMIC Alguazas work undertaken for the defense of the rights of consumers and users of the city has also given splendid fruits as you can see in a number of successful, on the fact that over 70% of applications processed by the entity have a satisfactory solution for applicants.

Alguaceños problems are often related to consumer debt recovery, security of goods, products or services, or delay in the supply and installation deficiencies in information and user attention.

The telephony sector, both fixed and mobile, has again become by far the largest number of claims has been OMIC Alguazas in the last twelve months, we speak of more than 80% of the complaints raised by neighbors have come to this local service.

Generally related problems such as billing disagreements, high and low and fraudulent Internet connection problems, following them at a great distance insurance claims especially Bouquet auto-consumption and billing of electricity and gas.

The analysis of these figures in addition to the daily work of the OMIC undertakes facing alguaceña be an effective tool for information, advice and customized solution consumer demands of the population that have been articulated axes mostly interview held at noon on Thursday, March 13, the agency responsible for the protection of users attached to the city council, María Dolores López Egidos as part of the weekly program "Talking to ..." 87.7 FM Radio Alguazas .

Tips on responsible and free from fraud or abuse consumer reviews of the enumeration's services and local OMIC path functioning of this body in recent years, the claim of the routes available to users or significance of the International Consumer Day have been other aspects covered in about a half hour of conversation at microphones alguaceña public radio to charge for a service that opens its doors to neighbors Tuesday and Thursday (9 to 13 hours and also features as a means to contact the phone number 968 62 00 22 and email omic@alguazas.es).

Source: Ayuntamiento de Alguazas